This policy is subject to certain conditions:
Items must be returned within the due date specified on the invoice you received (30 days from the shipment date). Any returns received after this period will not be accepted.
Items must be returned in their original, unworn, undamaged condition with the original tags (where applicable) never having been removed - no exceptions.
Any international package returned without an RA Code may not be accepted.
Accompanying certificates must be returned. Missing certificates will cause the replacement cost to be deducted from the refund amount (minimum $150, but can be greater depending on the certificate or appraisal).
Accompanying appraisals must be returned. Missing appraisals will cause the replacement cost to be deducted from the refund amount (fixed $150).
TAKAT GEMS will not reimburse you for unauthorized shipping expenses incurred. You are responsible for any charges incurred if you choose to ship the return package through a different carrier than that which TAKAT GEMS provides for. Do not ship returns C.O.D. Please note that in the event you disregard this condition, TAKAT GEMS reserves the right to charge your credit card for any fees we incur upon receipt of your package.